I know it’s halfway through January but I wanted to reflect on 2010 as it was a very hard working and difficult year. One that we’ll never forget but will always be grateful for experiencing. So what did we learn?…
People are generous: Throughout 2010 we made a lot of new friends on Twitter and through our business and we’ve been overwhelmed with the kindness of people. We can’t get over how generous and supportive people have been.
You don’t have to spend a fortune on web design: Halfway through 2010 we were convinced that a strong web design would be the best thing for Creative Boom, one that was distinctive and stood out from the crowd. When we dipped our hands into our own pockets and did so, we soon realised we’d made an expensive mistake. People didn’t want flashy web design, they just wanted to see the content. After all, it’s the content that people come back for, nothing else. So we sat down and designed our own Creative Boom with basic wire frames and produced - alongside friend and Manchester web designer Marc Remblance - a new design that has attracted more people than ever before. Even though it’s very basic and we spent no money, it seems to do the trick.
It’s ok to change things: We’re forever changing things around on Creative Boom. For example, the site has been redesigned five times since its launch 18 months ago and we’ve added and deleted so many features and aspects of the site I’ve lost count. Despite being worried about affecting visitor numbers or making unpopular decisions, change has brought nothing but more people to our site. Change is positive and will help you to grow.
It’s ok to say ‘no’: There have been many occasions throughout 2010 when opportunities have come our way. For example, people requiring link exchanges or wanting to run competitions that weren’t quite right for our site. It’s difficult saying ‘no’ but we’ve had to do a lot of it throughout 2010. It’s ok to say ‘no’ because we believe in keeping Creative Boom’s original ethos and value. Saying ‘no’ isn’t a negative thing, it’s just sticking to your principles and doing what’s right for you and your work.
It’s ok to admit when something isn’t working: In March 2010, we set up an online t-shirt design community and shop called Boomtique. We invested a lot of our own money into the project but we soon realised (the hard way) that it wasn’t going to work. We learnt that you need at least £10,000 to start a decent t-shirt business and even then the market is saturated with too many other firms, providing the same thing. So we put our hands up, admitted defeat and closed it down. We just about recovered the costs but made no profit whatsoever. It was fun at the time and it was no big deal that it didn’t work. But I know a lot of other people would’ve let pride get in the way.
Don’t take on too much: After Boomtique, we realised that we’d taken on too much and were heading for burnout. Not only did we have Creative Boom to look after, we had our own respective businesses and then of course a t-shirt shop! It was too much. We certainly learnt that taking on too much isn’t a good thing.
A healthy work/life balance is essential: We worked too much in 2010. My recent operation on my elbow is evidence of that. And when I say worked too much, I mean 12 hour days, seven days a week for months on end. It’s not good for one’s physical or mental health. Lying on that operating theatre table, I felt incredibly vulnerable and also thankful that I wasn’t lying there for anything more serious than a compressed nerve, from too much typing no doubt. But it certainly brings it home to you that downtime is incredibly important and work is just secondary.
Social media is king: If there was one thing that helped to get our name out there in 2010, it was social media. We’re fast approaching 13,000 followers on Twitter and subsequently have reached a ‘critical mass’ on our site. When you think we had just 9,000 followers at the end of November, you can see how crucial social media has become. If it wasn’t for Twitter or Facebook, I strongly believe it would’ve been a much steeper mountain to climb to achieve the unique visitors we’re now getting.
Don’t give up: No matter now hard things get, it’s always a good idea to keep going. Unless of course something isn’t working. Creative Boom will be two years old on 24th July 2011. I’m determined to keep the site going and making it bigger and better, even though it takes up a lot of our time and energy. I’m so passionate about helping others and providing something for free to freelancers and small businesses, that I just can’t and won’t give up.
And that’s what we’ve learnt throughout 2010. Here’s to another 12 months of learning!